Terms and conditions

Terms and Conditions of Sale

• Business Use Only: The Buyer confirms they are purchasing goods for the purpose of a trade, business, craft, or profession. These terms do not apply to consumer transactions.
• Order Acceptance: An order constitutes an offer to buy. A contract is only formed when Al Sultan Market issues a written Order Confirmation or dispatches the goods.

• VAT: All prices are quoted exclusive of Value Added Tax (VAT) unless otherwise stated, which shall be due at the prevailing UK rate.
• Payment Terms: Payment is due in full at the time of order unless a Trade Credit Account has been approved in writing.
• Late Payment: We reserve the right to charge interest on overdue invoices at a rate of 8% above the Bank of England base rate per annum under the Late Payment of Commercial Debts (Interest) Act 1998.

• Risk Transfer: Risk of damage to or loss of the goods passes to the Buyer upon delivery to the specified address.
• Inspection: The Buyer must inspect goods upon delivery. Any shortages or visible damage must be recorded on the delivery note and reported within 24 hours.
• Time of Essence: While we aim for prompt delivery, time of delivery is not of the essence. We are not liable for any indirect or consequential loss caused by delivery delays.

• Statutory Compliance: We warrant that goods will correspond with their description and be of satisfactory quality at the time of delivery.
• Perishables: Due to the nature of food and drink products, warranties are limited to the shelf-life or “Best Before” date, provided the goods are stored according to our instructions.

• Ownership of the goods remains with Al Sultan Market until we receive payment in full for those goods and all other sums which are or which become due to us from the Buyer.
• Until title passes, the Buyer must store the goods separately and identify them as the Company’s property.

• Nothing in these terms excludes liability for death or personal injury caused by negligence or fraud.
• Cap on Liability: Our total liability for any claim shall not exceed the price of the goods in respect of which the claim is made.
• We are not liable for loss of profit, loss of business, or any indirect or consequential loss.